Articles

family owned business

Smarter Inventory, Less Headache: How RPA Streamlines Stock Management

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If you’ve ever walked into your warehouse and thought,
“Why do we have so much of this… and none of what we actually need?”
—you’re not alone.

Inventory can quietly become one of the biggest operational challenges in a business. And for small to mid-sized companies, it’s not just about space — it’s about cash flow, customer satisfaction, and the ability to grow without chaos.

Too much inventory? You’ve got money sitting on shelves.
Too little? You’re losing sales and disappointing customers.
Eithe…

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Automate Everything: Key Takeaways from the July 15 “Ask the CFO” with Lowell Mora

This month’s Ask the CFO session was all about automation—and not just the futuristic kind. We focused on real, practical ways to automate and streamline processes in small and mid-sized businesses using tools that are already available and often underutilized.

For years, I’ve talked about shifting finance teams from being stuck in transactional work to delivering more strategic, value-added insight. The truth is, many businesses still run on spreadsheets, green bar reports, and systems that ha…

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Faster Service, Fewer Bottlenecks: How RPA Improves Customer Response Times

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These days, speed isn’t just nice to have — it’s expected.

Customers don’t want to wait hours (or days) to get an order confirmation, invoice update, or shipping status. If they can get faster answers somewhere else, they will. And if your team is buried under a pile of emails and spreadsheets, even your rock stars can’t keep up.

That’s where Robotic Process Automation (RPA) steps in.
Not to replace your people — but to support them, take the pressure off, and make sure your customers hear back…

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Stop the Mistakes Before They Start: How RPA Boosts Accuracy and Cuts Costs

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Let’s be honest — most mistakes in a small business don’t happen because people aren’t trying hard enough.

They happen because people are human.

They’re moving fast, juggling too much, switching between systems, answering calls, and trying to hit a deadline. Sooner or later, something slips. A number gets mistyped. A field gets skipped. A customer gets the wrong invoice.

It’s not about blame — it’s about reality. And unfortunately, those little human moments can start costing real money.

Tha…

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Ask the CFO July 1, 2025: Are You Still Doing Work a Bot Could Handle?

We kicked off July’s Ask the CFO with a bit of classic irony — tech issues on a day I planned to talk about… tech. After a brief detour into split screens and microphone mysteries, we got rolling.

And honestly, it felt like the perfect metaphor.

Because when it comes to business operations, most of us are still dealing with a lot of “split screens.” Systems that don’t talk to each other. Processes that eat up valuable time. People working harder than they should just to keep things from fallin…

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Stop Wasting Time: How RPA Frees Your Team from Repetitive Work

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Let’s talk about something that quietly drains the life out of your team’s day: repetitive, manual tasks.

You know the ones — entering data into systems, updating inventory sheets, generating invoices, processing orders. The kind of work that doesn’t require creativity or strategy, just time and repetition. Necessary, yes — but exhausting.

Most folks assume that’s just the cost of doing business. But I’m here to tell you: it doesn’t have to be.

Meet RPA — Your New Favorite Team Member

Roboti…

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Ask the CFO June 17 2025: Tariffs, Pricing, and the Power of Picking Up the Phone

Let’s talk tariffs.

If you’re like most companies I work with, you’re staring down unclear rules, surprise charges on invoices, and vendors shrugging when you ask what’s going on. Right now, one of my clients is dealing with a 25% tariff—originally aimed at China—but it’s hitting their steel imports from Mexico. We’re asking basic questions like: Do we keep buying from Mexico and eat the tariff, or just shift sourcing to the U.S.? No one’s giving clear answers.

The bottom line? You can’t wait …

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Inventory, Pricing & Tariffs: What Every Business Needs to Watch Right Now

Thanks to everyone who joined me for the May 20th Ask the CFO! Whether you were on live or catching the replay, I’m always grateful for your time and engagement.

This session turned into a rich conversation that touched on three critical areas impacting small to mid-sized businesses today: inventory management, pricing and costing strategy, and the evolving landscape around tariffs and supply chains.

Let’s break down the big takeaways.


Inventory Optimization Isn’t Optional

I started our di…

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Is Your Pricing Strategy Helping or Hurting Your Bottom Line?

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Pricing & Margin Analysis: The Overlooked Lever of Operational Excellence

For many business owners, pricing is more gut instinct than strategy. You charge what the market seems to allow, adjust when competitors shift, and hope for healthy margins in the end. But here's the truth: without intentional pricing and margin analysis, you're leaving money—and stability—on the table.

Operational excellence isn’t just about cutting costs or improving efficiency. It’s also about knowing your value and p…

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Are You Holding Too Much Inventory—or Not Enough?

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Inventory Management & Optimization: Finding the Right Balance for Your Business

For many business owners, inventory feels like a moving target. Hold too much, and you tie up cash in product that collects dust. Hold too little, and you risk lost sales, delayed delivery, or missed production deadlines. Getting inventory “just right” isn’t just good operations—it’s a critical part of financial strategy.

As a CFO working with privately held and family-owned businesses, I’ve seen firsthand how inv…

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