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How to Talk Price Hikes Without Losing Your Customers
Don’t Go Silent—Talk to Your Customers
Let’s be honest—no one likes delivering bad news, especially when it’s about rising costs. But if you’re feeling the pressure of tariffs, your customers probably are too. The worst move you can make? Going quiet.
In my experience, especially with small to mid-sized companies, too many leaders put off these conversations or try to absorb all the impact themselves. That leads to squeezed margins, strained operations, and resentment all aro…
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