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AI won't fix this
Last week, I asked you to step back and identify where your business isn’t running as well as it should.
Most people can do that pretty quickly. There’s usually a part of the business that feels slower than it should be, more manual than it should be, or harder to manage than it needs to be. That’s a good starting point.
But here’s where most businesses go next—and where things start to break down: They assume the solution is technology.
More specifically right now, they assume the solution i…
Start here before you touch AI
There’s a question I keep hearing right now, and it usually comes up pretty quickly in a conversation:
“How should we be using AI in our business?”
It sounds like the right question. It feels practical. It feels like something you shouldhave an answer to right now.
But it’s actually the wrong place to start.
In last month’s Ask the CFO session on AI with Ken Scales, we kept coming back to something much simpler. Ken Scales said it directly:
“What are we trying to achieve first? It’s not, l…
AI for Growing Businesses: Where It Actually Helps (and Where It Doesn’t)
In this session of Ask the CFO, I sat down with Ken Scales to talk about AI.
It’s everywhere right now. Every company feels like they need an AI strategy. Boards are asking about it. Leadership teams feel like they’re behind if they don’t have an answer.
But most of the conversations I’m having with business owners aren’t about strategy—they’re about pressure. It usually comes out like this: “What are we supposed to be doing with AI?”
So instead of trying to cover everything, we focused on wh…
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